Luxury Car Wash & Detail
13490 NW 7th Ave, North Miami, FL 33168, North Miami, FL
About
Provides full-service car wash and detailing packages.
Services Offered
Reviews (1321)
Sadly, the worst experience I ever had for the hand car wash. Multiple multiple spots on the car that doesn’t seem to be bothered by the team to actually clean it. Considering I got the highest package for detailed hand wash + taxes + $10 tip total = $97.99 It’s completely unacceptable for the price and the result that you receive. It’s way better just to drive up a little more to Aventura mall hand car wash and enjoy the same Pura Vida while waiting. Don’t make my mistake and go somewhere else.
The absolute worst Car Wash I have ever gotten. We paid for the $80 one which was comprehensive enough for two cars. Both cars smells like dirty rags, the interior of one of the cars was hardly vacuumed. The dashboard was only lightly wiped. I have gotten better service and paid less money. not worth $160 go somewhere else.
“I recently had a disappointing experience at this location with a new manager. After a routine car wash, there were some simple spots left on the seat. When I politely asked if they could quickly wipe them down, I was told I’d need to pay for a separate service just to do that. This felt unreasonable since it was a minor cleaning issue that could have been fixed in a second. I’ve known others who had similar experiences and even canceled their memberships because of how this was handled. I hope the company will address this kind of customer service issue, as it’s important to treat customers fairly and not nickel-and-dime over something so simple.”
I purchased the $24 “Prestige” self-service drive-through wash and also added the $9 bug removal option. Unfortunately, the quality of the service did not match the price. My car still had multiple visible bug splatters and bird/iguana droppings after the wash, even in very noticeable areas. Additionally, there was no pre-treatment or hose down done before entering the wash, my mirrors were not tucked in, and there was no spot drying provided afterward. These are all basic steps I would expect at this price point, especially for the highest-tier wash advertised. For a service labeled “Prestige,” the outcome was disappointing and did not reflect the name or the cost. Based on my experience, I would not recommend this wash to family or friends. I hope management will review the process and quality control for this tier of service.
I’ve had the unlimited car wash for a long time and love it! This morning I went in for a complete exterior and interior detailing service and I was very pleased. My car looks brand new like taken out of a dealership. Thank you Prestige!!!