Royal Oak Auto Detailing
1234 W 11 Mile Rd, Royal Oak, MI 48067, Royal Oak, MI
About
Offers comprehensive car detailing services including interior and exterior cleaning.
Services Offered
Reviews (156)
Everytime I come back to Motor City Auto Spa I’m so impressed with the quality and attention to detail of their work. I just purchased a used truck and had Motor City steam clean the underside and black Fluid Film applied. Absolutely Fantastic Work. Highest Compliments to Matt and his team !
I took my suv to get some much needed tlc done. And to say they did a great job is an understatement. Their attention to detail is impeccable, and my car came out looking near mint condition. I highly recommend these guys.
Second time I've brought a truck here for a full spa package. I initially was interested in much higher end services, and these guys explained why it wasn't necessary. They sold me only what was needed to achieve what I wanted. Went with the Silver spa package. Drop off was very easy, and my 5 year old truck was ready right when they said it would be...and it looked brand new. I'll be scheduling our other car here very soon. Great work guys!
Update in response to owners response: I acknowledge I agreed to the interior shine, as I was relying on the teams expertise to guide me in making my car look new again. In regards to the leather conditioner, is it standard operating procedure to leave it on so heavily that it is still wet to the touch and not fully absorbed in when you return the vehicle to the owner? Please, see my photos where it was still clearly drying the next day. I brought my 2021 GMC Canyon in to them to discuss what service was needed. I take good care of my vehicle and they advised that I only needed an interior detailing. I let them know I wanted my car to look like it did when I picked it up from the dealer. When I picked up my car, this was the first time I was informed that if I wanted to pay with any credit card, there was an additional 3% fee. Also, when I picked up my car, the interior still looked soaking wet and I assumed it just needed to finish drying. The next day, the interior of my car still looked soaking wet and I called them back. They had me bring my vehicle back in and 30 minutes later, it looked better, but still wet. They noted that the back seats and the passenger seat they cleaned up, but the drivers seat wasn't as bad. I pointed out that was likely because my body and clothing had finished cleaning and drying that seat. They informed me it looked so wet because of interior shine. I am still not in love with how shiny my previous matte finish interior looks, but will allow it to fade back to normal with time at this point. Looking back now, they only post pictures of exteriors and my assumption is they specialize in exteriors. While I am happy they were willing to work with me, to attempt to fix my dissatisfaction, I would not bring my vehicle back again for an interior detailing. Including pictures of how wet it looked the next morning, and what it looked like after they worked on it the 2nd time. I shouldn't have had to come back a 2nd time for it to look this way.
In September of ‘20, I brought my brand new GT500 w/4 miles on it to MCAS to have paint correction, PPF, ceramic coating and window tinting done…to the tune of $6,500+. They did an amazing job. Fast forward to a week ago, I called to see about getting a car I just purchased in for a full detailing, including paint correction, and window tinting. This vehicle was for my son’s 16th birthday a week out, so I knew chances were slim that I could get the work done in time. However, once I explained the situation, the gentleman said he’d fit it in, to which I was greatly appreciative of. After they had the vehicle for six days, I came to MCAS, paid for the services (w/o inspecting the vehicle first), included a sizeable tip, got into the car and left. As soon as I got to my destination, I did a more thorough inspection of the services after noticing an unclean cup holder during my drive. Long story short, I am very unpleased with the finished product. I feel like processes were either skipped or corners cut, with many pictures to back my opinion. Dirty door jams, crevices, and wheels. Tint has bubbles in it all over the place. I was told touch up paint would be applied if needed. There was one small, obvious spot that needed it and none was applied. Mirrors had liquid streaks all over them. Just not a tight, clean finished product. Only reason a second star was given was the fact that the guy worked me into the schedule given the car being a birthday gift for my son. I don’t know if they’ll do anything about the sloppy detail work, but I’ll assuredly be having the tint fixed if the bubbles don’t go away. Bummer of an experience…