Steamology Auto Detailing | Mobile Auto Detailing Twin Cities
Minneapolis, MN
About
Steamology Detailing is locally owned and operated, we specialize in high-end auto detailing and boat detailing as well as nano ceramic coating applications. Our highly skilled specia
Services Offered
Reviews (112)
I would definitely use them again. I brought my car for an interior clean and they did such an amazing job. They stayed open late to finish the work. The car interior turned out so much better than I expected. Thank you so much.
I took my car to get steamcleaned for the first time to get rid of water and mold. After calling to confirm if my car was good to be picked up after waiting a few days, I found that there was a ((P))! sensor issue with my car as soon as I backed it out of their garage. Not understanding the problem, and being worried that it could be a deeper issue, I told the lady that my car wasn't like this during drop off and she said, "yeah, you didn't drop off your car like that" and told me to wait while she took pictures to send to the guy. What disappointed me was the lack of transparency up until I picked up my car with the error ((P))! popping up and being told that I can drive it then take it back for it to be looked at.. I said that I will not be driving my car around with that issue without knowing the real cause so I left my car there. I had sent out an insurance agent to check up on my car after the cleaning was done. After I noticed the problem with my car, I called the agent on what he saw and did during his review. He had noted that he turned on the car and found an error come up on my dashboard. He asked the lady and she said it was already there (which it wasn't when I dropped it off). Owner said he didn't know of it and accused me of "assuming" that they hid the problem from me. I found it odd that the lady would say the error was like that when the agent asked her, then say that my car did not get dropped off like that when I notified her of it. At the end, it's within the businesses scope to ensure a customers car is dropped off the same way it's being picked up. Both times I went, he wasn't even there to talk about it face to face to clear up any misunderstandings. With the sensor issue, I had to go to a mechanic and confirm that there wasn't anything else wrong with my car. Thankfully, no electric issue was seen. The cleaning of my car was good but the customer service could be improved. I left my car in their trust but left feeling more anxiety over the whole problem.
I took my Subaru here for an internal and external detail and was super happy with the results! They managed to get almost every trace of dog hair removed which I didn't think was possible, and my car looked new inside and out. I also appreciated the transparency in pricing and being able to book online. Overall it was a great experience.
I saw the previous 1-star review regarding wet seats, but several coworkers recommended Steam Clean so I decided to check it out--and it was amazing! I think I understand the other reviewer's confusion: SteamClean (a husband-and-wife team) works from a facility that isn't set up for heated ventilation. After a two-hour deep-clean ($192 after tax - the least I've ever had to pay for this level of work), drying out the interior of the vehicle takes time. Either you can have your car sit outside the shop with the windows open for another two hours, or follow the shop's recommendations: take the vehicle home (they wrap the seats in plastic so the drive is fine) and let it open-air out there, or run the heat for an hour with the windows cracked. It was raining today, and since I work out of Edina I chose the latter option--and had no issues. Rayon and his wife answered all of my questions and clearly take pride in the work they do. Excellent value, beautiful result, and a local family that loves their job - what's not to like? The car looks great and I feel great supporting human beings instead of soulless franchises. Give Rayon a call!
Great experience. I highly recommend. I had the inside of my car detailed for the first time ever. My back seats were badly stained after 8 years of kids eating back there. Now my car is like new. Thanks!