Vehicle Cleaning and Detailing, car interior, exterior, finish Experts MN
St. Paul, MN
About
Professional auto detailing and mobile detailing services. Eco-friendly steam cleaning, interior & exterior detailing, paint correction, and specialty services.
Services Offered
Reviews (524)
If we had a 6 ⭐️ option we would choose it! Dante did an absolutely phenomenal job, we are truly astounded by the magic he worked. Between kids, a hairy Husky and lots of dirt from camping our forerunner posed quite a challenge but Dante blew us away and the vehicle is truly cleaner than when we first bought it! Can not wait to get our other vehicle done, will be requesting Dante again. Could not recommend this experience enough, all from the ease of our garage too!!
Was quoted 2-3 hours for cleaning, I rounded up to 4 in my head. Dropped my car off at 1:30pm. I called at 5PM, they said it would be done around 7:30-8pm. Long story short it wasn't don't until after 9pm as I arrived before 9pm and had to stand there in the 1 stall garage and wait. I'm a single mother and LUCKILY my 11 year old son is out of town or that would've been a HUGE headache. If they would've been transparent about the actual progress and status of my vehicle I would've felt a lot better. At this point I don't trust them to drop it off EVER again. Talked to Drew about a few trouble stains I was more than willing to pay to be taken care of. He said he'd spot clean them for free, they're touched but NO WHERE near gone. Maybe here was a disconnect between him and the actual Technician Adrian. Total cane out to $300 some, I tiped 15%. Was willing to round up to $400 if I was impressed, for that price I should've went to a professional shop HANDS DOWN. I WILL NOT be using this service again. I'm in customer service myself and I would need to know if a customer had this experience. I should've done it myself. I removed all my personal property as instructed but both glove compartments are untouched and surfaces like riew view mirror not even touched. I changed it from 2 starts to 3 because you did reach out and try to make it right. Appreciate that. But I'll be taking my business elsewhere.
Update 11/13: They saw my review below and did not leave me dissatisfied with my service. A different service guy, Drew, came back to complete the tasks that weren’t done with no additional charge. He apologized for the prior incomplete detailing and acknowledged the miscommunication of the previous service. Added an updated photo of one of the areas not done. Initial Review: Service provider came 30 minutes late. Which was ok cause I was available to be flexible. I wonder if my service was affected due to me not being prepped to have a water hose accessible. This time of year that hose is disconnected and the service provider asked for one needed for the cleaning. The entirety of my car was not touched. The dashboard, windows, doors, some parts of the floor, some parts of the seats, and none of the glove compartment were cleaned. My front two seats were very stained and that was the best area done, but not even thoroughly. I was almost charged an additional pet hair fee that I was not quoted upon scheduling. I do appreciate their flexibility for taking that off. The car was not properly dried. I was told that it would take a couple hours and my seats are still very wet into this next day. Cleanup was poor. They left random paper and an empty cleaning bottle in my driveway. Seems like they were in a rush. They were done 30 minutes before their quoted cleaning time. Which would’ve been great if the whole car was clean, but it was not. Comparison, photos of the seats that were done and then single photos of some of what was left untouched.
The owner of Northwoods Mobile Detailing cleaned my car for a 2nd go over and that’s a young man who can Clean, I’m telling you he cleaned my car, my 🚗 car is a small red Nissan versa note it’s 10 years old, I do just about everything in that car and this was its 1st interior wash. I was disappointed with the first cleaning, Drew said he would make it right and I’m telling you my car looks and smells 🆕. He cleaned not only the visible dirty areas but the hidden dirt, you know what I mean? When it’s cleaned 🧽 like that, you think, I’m glad I got my car and I’m gonna keep it for a few more years. Glad I trusted him. His service is a bit pricey but sometimes a good product with good customer service is worth it and I will be a returning customer. God bless him for his hard work, not everyone knows how to clean but cleaning is like everything else, nothings perfect but if you put your heart 💜 and energy there it can be a good thing.
Northwoods Mobile Detailing did an AMAZING job on my car!!! The entire process was very simple. I reached out by text and got an immediate response. My service appointment was scheduled within the week. My service tech, Mohammed, arrived early and worked very quickly. I have 2 dogs that shed immensely. I am truly amazed at how well the dog hair was removed!! Thank you SO much! 🙏🏽