Hand Car Wash - Buff Masters in Wilmington NC
Wilmington, NC
About
Buff Masters in Wilmington NC provides hand car wash and full detail services for cars, SUVs, boats, airplanes, and RVs.
Services Offered
Reviews (811)
Paid over $50 to get my truck washed and was very disappointed. Windshield hap hazardly cleaned. Didn't pull the floor mats and vacuum the carpets. Wheel shine applied so heavily that it slung onto the side of my truck one the way home. This place has gone so far down hill. I won't be going back. I didn't have time to sit there and point out everything, though I did mention the vacuuming but was told it wasn't covered under the package I paid for. Guess I need to pay the $75 package to get my floors vacuumed. There's more I could say I was disappointed about but I'd run out of room here.
Not at all pleased with them today. Paid for the $44.95 service. Next time I’ll just go to the car wash and do it myself. I had to drive 45 minutes away just to go to them. Not happy with the cleaning process that was SUPPOSED to be done. No air freshener added either. The Picture that almost looks like a parking lot is the roof of my small car.
They did a great job did t try to over sale anything it was quick and good surprisingly good for how busy they were. It was hot and everyone was doing their job. FANTASTIC job! They even have packages to sell and I did not buy any but also no pressure to sell it. You know is a good place where they don’t need to press you for the membership. You know why? Because the was you just got you know you won’t get it anywhere else! I like their strategy
10/10 couldn’t recommend Buff Masters more if you need your car detailed! They were able to remove months of dog hair buildup from the car which always felt like an impossible task when cleaning my car myself. They made my car feel brand new in less than a day!! Won’t take my car anywhere else in Wilmington when it comes to getting detailed!
I went to this place despite the mixed reviews because I had a gift card. Unfortunately, the bad reviews reflected my experience with this place. The staff were all nice, but the work is subpar. My car still has patches of filth all over it and I’ve tried to capture that in the photos that I’ve attached. The filth isn’t even just relegated to the nooks and crannies of my car but all over including on the doors and hood. I got the full service wash, the ‘Master Piece’, and a wax, so they basically just waxed over the dirt which is a concern. The wash also included the ‘wheel bling’ but my wheels are covered in streaks of dirt, and my car has sun spots from the wash. I can’t quite capture how many spots of dirt and pollen were left behind on the doors with my camera, but it looks pretty bad to the naked eye. I think the problem with this place is that they are just going way too fast with these cars. The workers don’t have time to make sure that your car looks good, and they do ask before you leave if you see any problems, but with that kind of rushed atmosphere who is going to admit that their whole car has problem areas? They might do good work with their detailing services, but getting a wash from here is definitely not worth your money. Ltdr: if your car isn't brand new and already pretty clean, this place won't be of much help. Might as well go somewhere cheaper and save yourself the hassle and the money