Leading Ceramic Coating Salem | View Pricing | Shine & Protection
Salem, OR
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GET A FREE QUOTE TO HAVE YOUR VEHICLE COATED AT SALEM, OREGON’S BEST CERAMIC COATING SHOP!
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Reviews (73)
Although the vehicles were washed well, it was the details that made a difference. When I take my car for a wash I don't expect all the details to be taken care of. However, when I get them "detailed" I do expect that. It did not happen this time. It was the details that left me short. Even after I told him there were issues, he complained a bit that these were not included in the "Silver" package. When I was on the phone prior to hiring, I was told the only difference between that and the "Gold" package was he did not shampoo the inside carpets and seats. When he was done there was still sap and other things left on the carsI. At that time he told me he only did this on the Gold package. On one vehicle there is the crevice that runs along the roof line which was full of pine need and other dirt. He did not address this until I spoke to him about it. Again he said that was not normally included. I told him that was unacceptable, and he worked on it more. However, it was still not clean. On my truck there are many areas on windows and areas on the body that did not get cleaned I do like to see young entrepreneurs succeed, this one needs to get better or others will push him pit of the way. Overall I spent almost $800. I do not feel I got my money's worth. I had originally thought I would have him come out next year and do them again, but have reconsidered. I believe I will look for someone more experienced and does a better job. I really hope he takes this to heart and does better. The customer has to be satisfied or you don't get repeat business I was not satisfied. in response to owners comment It took you 7 months to respond? The truth is you did not do a good job . Yes, my wife was satisfied with the wash. So was I. It wasn't until I came down to the driveway & looked up close that I saw the details. This is a car detail, not a car wash.Yes, it's difficult to get the pine needles out & it takes time.That's not my problem. However, it did take me about 5 minutes a with a brush & vacuum and i got them out. When I paid you, you told me what it did & didn't include.What ever way you want to look at it you did not fulfill that. You can reiterate as many times as you want the silver or gold or whatever package does/does not include, but that does not change the fact the windows were still dirty, there was gunk in the center console,bumpers on the truck had dirt and pine needles where they attach to the truck, which is quite visible. The engine compartment on both cars you washed had pine needles, dirt, gunk and there was a few leaves as well. That's not clean. Anyone would say so. I've read some of the other reviews and people seem to like you. I liked you. But. I think you probably do a lot of cars that need a light washing. Maybe they get their car detailed or washed every month, I don't know. But, what I do know is when it came to my vehicles which had not been washed in a while, you did not earn the money I gave you. That part is my bad because I really should have held out until you finished the job. If you saw things that you were not able to do, like the pine needles, the bugs, the sap, etc, and things that were not included like getting the pine needles out of a very visible crack, then you should have said something before you started. But you didn't so my assumption, which maybe was wrong, was that you would clean the entire car not just the easy stuff. I had another guy come out to detail the truck interior and after 90 minutes it was immaculate. It was literally like it just came off the showroom. Which was as expected. Yours was not. It was not as expected. You can post a response & tell me & everyone about your plans and how mean I am, but that doesn't change the fact I did not get what I paid for. You can voice your plan differences over & over again, but this is not about that. This is not that one plan does/does not include this or that. It is about the meaning of clean. Clean has one definition; absence of dirt. That did not happen in quite a few areas. But it was what you promised...
Stopped through Salem for some auto detailing on my work trip I went on. Gabriel was very professional and did an amazing job on my car. Highly recommend!
Gabriel did a great job in my BRZ. It was well priced and I’m really happy with how it turned out. I will definitely come back for a ceramic coating at some point too!
Gabe at Detailed Automotive did a great job car detailing. During the interior detail, he got rid of the dirt/mud stains, mold, and all of the dog hair that had been stuck in the seats for years. He even restored the headlights, polished the rims on the wheels, and put a ceramic coating on the outside of my car! All in all, he was super thorough and I’ll definitely be hiring him again for all of my cleaning maintenance. It’s obvious that he really cares about his work and I appreciated how communicative he was when I was scheduling a time for service. 10/10 recommend!
Gabe did a really good job, the car looks brand new! I had full interior detailed and then a exterior ceramic coating with paint enhancements. I can’t believe the difference! It’s way easier to clean too after the protective coating, almost washes dust/dirt off with just the hose!