Rapid Detail
2315 N Maple Ave, Rapid City, SD 57701, Rapid City, SD
About
Specializes in interior and exterior vehicle detailing with personalized care.
Services Offered
Reviews (23)
10/10 do NOT recommend if you are looking for a true detail. I should’ve known when they said it would take AT LEAST a few hours and the kid called me and it hadn’t even been 2hrs. They wanted to charge $143 and also asked for a tip. I said I need to take a look at the car before I know what to tip, so glad I did. First I checked the doors and side compartments, not cleaned, back seat pocket not vacuumed, center console wasn’t touched nor was the glove box. I told the kid about some ketchup I spilled and needed that cleaned, put my hand there and got ketchup all over my hand. I have a back compartment that I made sure to leave open so they knew it was there to clean, it wasn’t touched at all!! The windows weren’t cleaned but got worse due to the spray he used splashing on them. Dash gauges were still dusty. This was basically the job that anyone could do at a car wash. They vacuumed the floors and did a quick and shotty dash wipe. Overall I’m so glad I looked at my car before I paid, not worth $143. The manager (very young girl) was very nice but the owner didn’t seem to care. They offered for me to come back but it was such an ordeal cleaning out my entire car and then paying $40 in Ubers to get there back and forth. I ended up paying $50 which really was still too much especially w the stress that caused and then having to go home and clean what they didn’t. Is it too much to except a service done properly. Do your job right or don’t be in the business. Don’t go here.
STAY AWAY FROM THIS JOKE OF A DETAIL SHOP!! My wife took her vehicle here and paid 165 dollars for the worst detail I’ve ever paid for!! They didn’t even vacuum the back seat pocket or clean door pockets or even cleaned the window well. They just sprayed leather dressing on the seats and didn’t even clean them first they actually looked worse!! I called and talked with the manager Trevor and asked to talk to the owner I was so applauded by the service I paid so much for!! Never got a call back called 4 times!! Beings that I work out of town it’s hard to get there during Business hours. To sum this up I will do all that I can to tell people to stay away from here and go to T&T were the professionals work and it’s worth every dollar!!!!
Solid service. Amanda from Rapid City Detailz was amazing and professional. After cleaning my interior seats, there was a coffee stain that did not come out. Amanda was kind enough to redo the seats again at no cost the next day. Got a loaner car for 15$ a day while my car was getting serviced.
I took my car here to get professionally detailed. I grew up with my dad showing cars and detailing them so I was looking for something professionally done but to be honest, I didn’t want to do the work myself. What they said would take a day took about half a day. When I came to pick it up the outside looked pretty good but the inside was not done well. Spots where clearly never cleaned, like the top of the streaming wheel and small parts in the door. There where splatters on the review mirror when I dropped it off there was nothing. The real kicker is the fact I got the engine detailed and when I drive home after picking it up, I found this rag in my engine. I get it accidents happen but the fact that the car wasn’t as clean as it should have been was frustrating. The worst part though is when I messaged them about the rag to let them know it was in my car I was replied with a curt response about how I wasn’t even charged for an engine cleaning and a half hearted apology. Which I paid for what I was quoted for which was an engine cleaning so I would like that part of the apology is to be questioned. Overall, was it the worst thing ever no, but the half-hearted cleaning job and then the lack of customer service I would never recommend them nor go to them again.
Great experience. Awesome team; everyone was friendly, welcoming, and professional. Happy to see a business like this in RC creating jobs. It’s evident the employees enjoy working for this company and take pride in what they do. RC Detailz: Thanks for removing ALL of the dog hair from my pick-up (there was a lot of it)!