Grapevine Auto Detail
1234 W Northwest Hwy, Grapevine, TX 76051, Grapevine, TX
About
Offers comprehensive car detailing services including interior and exterior cleaning.
Services Offered
Reviews (1535)
I’ve been a regular here since I moved to Texas March 2025. I think I’m going to go somewhere else. They didn’t fill my washer fluid. I’ve been running on empty from my trip to Minnesota and back, lights on my dash and everything. I spent $80 for an oil change in my Subaru, and even though they brought out the washer refill gun to the reservoir, they didn’t fill it. They usually do. Thanks for pinching Pennys when all Americans are strapped for cash. I’ll take my business elsewhere
We have always used Mustang for our car washes and highly praised them, but after trusting them with our commercial van, I’m questioning if we just need to find another place. All we needed was the outside washed and the front interior(just 2 seats and a dash). Told it would be an hour and a half. They were done in 20 minutes. You can barely tell it was washed. The interior was clearly not touched, they said they vacuumed but we could pick up dirt right in front of them, not to mention the cup holders obviously had dirt and crumbs in them. They told us we would have to pay more for a better job. There is no way they did anything to begin with. The windows had smear marks all over them, like they sprayed water on it and then wipe it with a cloth and called it good. The rest of the van looked the same with some smear marks. When we complained about the cleaning, we were told it was the package we paid for and if we wanted a better job, we had to pay more. I guess the most basic package is just water and a towel now? We have never had an experience like this before.
I’m very particular about car washes. This one is very good and trusted. Fast, efficient, and everyone is courteous and friendly. My daughter and I have both started using this one in Grapevine in the past year, since our previous preferred one was bought, changed name, and it’s just just the same…So yes, there are closer ones with full service but so far I prefer to drive 15 miles to Mustang Car Wash to care for my car.
Just did the Belmont wash and the wash is fine but the wipe down afterwards not great. Not worth the money, should've gone to whitewater express like usual. They are nicer there.
My rating has been revised due to the owner of Mustang Elite Car Wash & Lube Center's response. ==Original review== I am a retired ASE certified Master Automobile Technician. So rather than deal with the hassle of used oil and filter disposal, I chose to take our 2006 GMC Envoy SLT to Mustang Elite Car Wash & Lube Center for an oil change. We arrived at 5:20, and the oil was quickly changed and we were sent on our way. 1.5 miles from Mustang Elite Car Wash & Lube Center, we started seeing and hearing the low oil pressure warning lights and alert tones. We IMMEDIATELY pulled off on a side street and turned off the vehicle. I called Mustang Elite Car Wash & Lube Center. I kept getting transferred to different people, and at one point I was told "It is just the oil pressure sender. Just drive it back here." I know better than that, so I asked to speak to the manager. I was again put on hold. At promptly 6pm, the closing time for Mustang Elite Car Wash & Lube Center, the line was disconnected. I called back, and got through to the car wash. They put me back through to the lube center. When I spoke with the manager, he agreed to come out and check the vehicle. Upon arrival, he kept insisting that it was the oil pressure sensor, and that it was safe to drive it. I did not agree, and he left. We called a wrecker and had the vehicle towed home, at a cost of $171.60. I immediately drove to O'Reilly auto parts, and bought an AC Delco PF61E oil filter. I installed that, and started the engine. The oil pressure was again normal. I was able to drive it with no oil pressure issues. I researched the Valvoline VO-108 filter that was installed on the 2006 GMC Envoy SLT. From google "The Valvoline VO-108 is a spin-on oil filter used for engine oil maintenance in various vehicles, primarily, certain Ford, Lincoln, and Mercury models." A cursory examination of the filter showed what appeared to be internal deformation of the filter element. I believe the filter collapsed internally under pressure due to a reverse oil flow though the filter. According to google, the proper Valvoline oil filter is a VO-200, and google lists this as a cross reference for the AC Delco PF61E. If I had been anyone other than an experience Master auto technician, and had taken Mustang Elite Car Wash & Lube Center's advice of "it's just the oil pressure sender" and had driven it back to Mustang Elite Car Wash & Lube Center, it would have done major damage to the engine that would have required a complete engine replacement. I am out $190.00 and 2.5 hours. Plus the stress and hassle of a simple issue that could have been rectified by installing the correct oil filter. =Addendum= Since the initial posting of this review, I have been contacted by the owner of Mustang Elite Car Wash & Lube Center. He has been in touch with Valvoline, and they confirmed that the VO-108 filter is correct for the 2006 GMC Envoy SLT. At this time, they think they got a bad filter. The owner agreed to refund me the towing fee and the cost of the filter. He will drop off a check and pick up the problematic filter tomorrow morning. Valvoline wants the filter for a failure analysis.