Ceramic Coating | Finishline Carwash & Detail | Odessa, TX
Odessa, TX
About
Before we apply the coating, we provide paint polishing to make sure your car is pristine. That way, the glossy coating won’t highlight any flaws or imperfections in your paint job. We also offer trad
Services Offered
Reviews (175)
Short staffed. Was sprayed at the beginning on one side of vehicle. Cleaning machine worked excellent. There was a little bit of trash on floor where one’s vacuums. Prices are higher than last time someone had this business
Spoke with employees the day before to inquire about window tinting and I was informed they work on a first come, first serve basis. Showed up the next morning as the second customer of the day, employee gave me an estimated 3 hours before my car was done. I agreed to leave my vehicle with them and they said they would call me when it was done and ready to pick up. 3 hours goes by and no call, then 4 hours, then 5, and 6. After the 7th hour of having my car, I decided to call the shop and see what the hold up was. Employee who answered the phone said they were still working on my car and they would call once they finished, I drive a Mustang mind you so they only need to tint three and a half windows. By 9 hours, the shop is closed and I still have yet to hear anything about my vehicle so I call again. Same story, my car is still being worked on and I just need to wait for them to call me. I wait another 2 hours, until 9pm, for a grand total of 11 hours before I finally get a call to pick up my car. Upon arrival I'm charged $200 and rushed out the door so the employee who was doing the work could leave for the day. Walking to my car, I can immediately see that my car is absolutely filthy. I brought it in freshly washed and detailed and they returned it sticky and covered in water and whatever else they used to apply my tint. I open the door to get in and they left a razor blade on my leather seat, they didn't clean up the mess they made at all. The following morning as I'm heading to work, I see a weird stream of light on my dash. I park at work and do a quick walk around where I discover a light gap left on my passenger side window. I contacted the manager/owner to inform them of the ridiculous wait time, lack of communication, terrible condition my vehicle was left in, and the light gap in the tint. I'm told to go in the following day at 2pm to have the car detailed and the tint fixed. The next day comes, I bring my car back and the same employee who did the work originally tells me that he doesn't think the gap is that bad and he's too busy to get to my car to fix it until maybe tomorrow, doesn't even mention the detailing. I call the manager/owner back and send him pictures of the gap and the way my car was left, he asks me to come in two days later first thing in the morning. I informed him that I cannot due to my work schedule but he informs me that he won't do anything else until he sees the gap in person and it has to be on that day at that time. I haven't heard from anyone since and ended up taking my vehicle to Shade Shop to have the tint removed and replaced. My recommendation, skip the hassle and horrible customer service, and just make the trip to Shade Shop.
So happy with the service here! My husband and both got our vehicles washed and detailed! My husband got his windows tinted and they did an amazing job! Will be taking my car back to get tinted soon too! Wouldn’t go anywhere else! Great Job finish line!
I highly recommend Finish Line! These guys did an amazing job on my filthy car! From removing stains on the seats to restoring my headlights. Not to mention they stayed really late to make sure my Equinox was spotless! Thanks for the friendly service!! I will definitely be back! 😊
This is the absolute best place EVER! My car was a mess. Had dog hair everywhere. I have an English bull dog that sheds horribly but he still goes everywhere with me and it showed. There was hair in every nook and cranny. Not to mention. It was just stuck in the fabric and floors. Finish line got my car looking like new. I was so impressed. Not to mention they were super professional and incredibly kind. I'm certainly going back. The price is right for the job they do. Guys check them out. You won't be disappointed .